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Manufacturers' Operations Council (MOC)

A Manufacturers' Operations Council (MOC) is an exclusive group of senior operations professionals from non-competing CME member companies.

A MOC executive peer council provides a forum for the confidential exchange of information on a wide range of current operational issues. Meetings are highly interactive and participants are expected to share their experiences on various topics to help the group resolve their operations challenges. Groups also gain access to CME resources and trusted third party subject matter experts.

The tours of other facilities have given me a lot of insight and ideas on potential improvements to our business. Also most of the issues which are brought up as hot topics have often occurred at other companies as well. It's great to get the input and direction on how to deal with them from someone who has faced the same challenge.

Sina Sajadian | Operations Manager | Williams and White

Council Participants

Common participants in a MOC include Manager of Operations, Director of Operations, and Plant Managers.


Resolving operations and productivity issues faced by small and medium sized manufacturers.

Sample Discussion Topics

  • Operations best-practices
  • Production process optimization
  • Improving productivity through Lean thinking
  • Managing and eliminating the Eight Wastes in a company
  • Process Mapping and Value Stream Mapping to add value
  • Understanding customer value and engagement of employees
  • Developing meaningful KPI measures to manage operations
  • ERP implementation
  • Standard Operating Procedures, work instructions and worker training
  • Supplier selection and management
  • Procurement
  • Logistics

How It Works

  • Participants are matched with peer executives of other leading non-competing companies.
  • Benefit from peer support and learning, as well as from CME resources.
  • The council is coordinated and guided by a trained facilitator who has C-suite or senior level executive experience.
  • Each month, a morning meeting is held at one of the participants’ factories or facilities.
  • Discussions are confidential.


Several MOCs exist across the Lower Mainland.

For more information or to join a MOC, please contact

Jennifer Tsang
Manager, Operations
Office: (604) 713-7800 x 5210

***Participation in a MOC is an opportunity exclusive to CME members in good standing!

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